FAQs

Are there any preservatives in your cookies?

We do not use any preservatives! Our cookie doughs are made from all natural ingredients. Please feel free to see the list of ingredients used in a product on its specific product page.



How long will my cookies stay fresh after you receive them?

Our cookies have a shelf life of 10 days, we recommend storing the cookies in airtight containers to maintain the natural texture of the cookie. Additionally, the cookies can be refrigerated for up to two weeks or frozen for up to 3 months.

 

Can I reheat my Cinookie cookies?

Absolutely! Our cookies are best enjoyed warmed. We recommend heating our cookies for about 20-30 seconds in the microwave, depending on how powerful the microwave is, additionally you can heat the cookies for 3-5 minutes at 177◦ C. Heating the cookies through either of these methods will allow the consumer to experience the perfect gooey stuffing.

 

Does Cinookie Franchise?

No, Cinookie currently does not offer franchising.

 

Do you cater or take bulk delivery orders?

Yes, we require a notice of 3-5 days for bulk orders. For more information regarding bulk orders, please contact us via email: info@cinookie.com or via DM on our Instagram @cinookieofficial

 

Is there a Dine-in option?

There is no dine-in option. Cinookie is a cloud-kitchen which specialized in an assortment of cookies and cinnamon rolls that are made-for-delivery.

 

What are the acceptable payment methods?

Payments can be made through Card, Net Banking, Payment Wallets and UPI.